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Returns and refunds

The information in this article applies to:

  • Any WinWay product

Summary

WinWay offers a 90-day money back guarantee for products purchased from this web site.

More Information 

  • Time: Customer may return product up to 90 days from the date of purchase. For a downloaded product, customer must remove all copies of the product from their computer(s).
  • Method of refund: Whenever possible, refund will be made using the same method of payment used for purchase. Alternately, refund will be issued by check.
  • Product condition: Returned product must include all components that were shipped to the customer.
  • Charges: Customer is responsible for original shipping charges and for the cost of shipping the product back to us.  We do not charge a restocking fee.
  • Contact info: To request a refund, please click here and provide:

    • Your contact information, order number and order date
    • The following phrase "I am requesting a refund. I confirm that I have removed this software from my computer(s), and did not retain any copies."

 
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November 18, 2017   Legal