Resume Software
Skip Navigation LinksHome » Support » Knowledge Base Article
Upgrade failed to uninstall previous version

The information in this article applies to:

  • System currently has WinWay Resume 9.0 or later installed
  • Upgrading to WinWay Resume Deluxe 9.0 or later

Summary

  • During upgrade, the installation program must first remove the previously-installed version.
  • If the installed version is damaged, installation may not proceed.

More Information

Method 1

  1. Visit www.microsoft.com
  2. Search on "Windows Installer Cleanup"
  3. Download and install the Windows Installer Cleanup Utility
  4. Use the Cleanup Utility to remove the currently-installed version of WinWay Resume Deluxe
  5. Install the new version

Method 2

To forcefully remove the currently-installed version from the registry:

  1. Click on this file
  2. Select "Open"
  3. When asked "Are you sure...," choose "YES"
  4. Expect a notification that information was added, click "OK" to acknowledge
  5. Proceed to install the new version.

 
Copyright © 2010 WinWay Corporation. All rights reserved.
July 31, 2010   Legal